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Privacy Policy

 

This Privacy Policy describes how we collect, store, use, transfer, disclose, and protect your personal information, which can be identified and obtained through the PMI Haircare application and/or our website. Please read this Privacy Policy carefully to understand how we handle your personal data. Your use of the PMI Haircare application and services is subject to this Privacy Policy and our Terms of Use and signifies your acceptance of both.

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1. DEFINITIONS

 

In this Privacy Policy, unless expressly stated otherwise, the following terms have the meanings ascribed below:

 

• “You” means the individual registered as a user of the PMI Haircare application to access the services provided.

• “PMI Haircare Application” refers to the mobile application named PMI Haircare for membership management, available on the Google Play Store (for Android users) and the Apple App Store (for iOS users), developed by us to support our services.

• “Personal Information” refers to information that can be used to identify you, collected through the PMI Haircare application, such as name, address, date of birth, occupation, company data, identity documents, phone number, email address, and other identifiable data.

• “We,” “Our,” or “Us” refers to PMI Haircare Indonesia, a company established under the laws of the Republic of Indonesia.

• “Terms of Use” means the terms, conditions, or standard operating procedures related to the use of the PMI Haircare application or website, as developed and provided by us.

• “Service” refers to the various services offered by the PMI Haircare application or website.

• “Customer Service” is our support center, which can be reached by phone at [insert number] and/or by email at info@pmihaircare.id and/or via live chat in the PMI Haircare application, and may be used if you encounter problems while using the application or our services.

• “Cookie” refers to a small data file placed in your browser on your internet-connected device. Cookies allow features of the PMI Haircare application and/or website to store information or remember your actions and preferences over time.

• “Website” refers to our website at www.pmihaircare.id or any other official site developed by us to support the service ecosystem.

 

 

2. INFORMATION WE COLLECT

 

We collect personal information to enable the PMI Haircare application to function effectively in relation to the services we provide. This information may be provided directly by you or collected automatically during your use of the application.

 

 

Information Provided Directly by You

 

When registering to use the PMI Haircare application, you will be asked to provide personal information as required under our Terms of Use, depending on the type and function of the application.

 

 

Information Collected Automatically

 

To use our services, you may provide additional information such as your name, shipping address, and email address. When you use the PMI Haircare application, we may also collect technical data such as your IP address, device ID, MAC address, and device details (e.g., manufacturer, model, and operating system). This data helps us deliver application functionality, resolve technical issues, provide the latest updates, and enhance performance.

 

 

Use of Cookies

 

We use cookies to:

 

• Remember your login preferences and secure search settings

• Help you navigate and use the services efficiently

• Protect your data and account

 

You may control or delete cookies through your browser settings.

 

 

3. USE OF THE INFORMATION WE COLLECT

 

We may use your personal information, including your email address, name, phone number, and account password to:

 

• Verify your account ownership

• Communicate with you regarding services and support

• Provide important updates related to the PMI Haircare application

• Send promotional offers (from us or partners we collaborate with)

• Analyze usage patterns to enhance application functionality

 

You agree that your data may be used in our internal data processing systems to ensure the optimal performance of our application.

 

You can opt out of promotional communications by:

 

• Clicking the “unsubscribe” link in any email communication, or

• Requesting to be placed on our “Do Not Call” list by emailing info@pmihaircare.id

 

 

4. SHARING OF INFORMATION

 

We may work with third-party companies or individuals to support the development and maintenance of the PMI Haircare application and services. These third parties may:

 

• Provide customer support

• Assist with website operations, maintenance, analysis, and enhancements

• Support us with legal, financial, or professional consulting

 

These third parties may access your personal information only to the extent required to perform their tasks and are contractually bound to maintain confidentiality and not use the information for any other purposes.

 

We may also disclose your personal information:

 

• If required by law or legal process

• To comply with applicable regulations or government orders

• In the event of a legal dispute involving you and us or another user

 

Your personal information may be transferred, stored, or processed in jurisdictions outside of Indonesia, depending on the location of our servers or third-party partners.

 

We may anonymize or aggregate personal information before sharing it with third parties for analysis or service improvement. We do not sell or lease your personal information to third parties.

 

 

5. SECURITY

 

We take the protection of your personal information seriously and implement appropriate safeguards to protect it from unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection from viruses, malware, or unauthorized access by third parties.

 

You are responsible for keeping your account credentials confidential and for securing your device.

 

 

6. CHANGES TO THIS PRIVACY POLICY

 

We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. We encourage you to review this policy periodically to stay informed about how we handle your information.

 

 

7. ACKNOWLEDGEMENT AND CONSENT

 

By using the PMI Haircare application and/or our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy and our Terms of Use. You confirm that you are authorized to share any information you have provided and give us permission to use and share that information as described.

 

 

8. CONSENT REVOCATION AND DELETION

 

You may revoke your consent or request deletion of your personal information at any time. However, doing so may affect your ability to use the PMI Haircare application and/or services. By proceeding, you confirm that you understand the consequences of such revocation or deletion.

 

To request revocation or deletion, contact us at info@pmihaircare.id.

 

 

9. MISCELLANEOUS

 

This Privacy Policy is governed by the laws of the Republic of Indonesia. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the South Jakarta District Court.

 

This Privacy Policy is available in both Indonesian and English. In the event of any inconsistency, the Indonesian version shall prevail for users in Indonesia.

 

 

Contact Us

 

If you have any questions regarding your privacy or the security of your information, or if you wish to update or delete your data, please contact our Customer Service:

 

• Email: cs@pmihaircare.id

• Phone: +62-8158186600

• Website: www.pmihaircare.id

 

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